For Asian & Oceanic Residents

Please send the item in its original packaging along with the invoice and completed Product Return Form to the following address via courier or registered mail. We will start processing your refund as soon as our Return Center has confirmed receipt of the item.

Tern Store Returns
c/o : Mobility Holdings, Ltd.
8F.-8, No.6, Lane 609, Sec. 5, Chongxin Rd., Sanchong Dist.,
New Taipei City 24159, Taiwan (R.O.C.)
Phone: [phone]